Purchase Terms

  1. A Ted Baker E-Gift Card (“E-Gift Card”) is not a credit card, charge card or cheque guarantee card.
  2. E-Gift Cards can be purchased online via the website https://giftcards.tedbaker.com in the UK only. This website and sale of E-Gift Cards are managed by The Runa Network Limited trading as Runa (“RNL”). To see RNL’s Website Terms & Conditions click here.
  3. To purchase an E-Gift Card, add the E-Gift Card to your basket. When your order has been processed and RNL have taken payment, you or the nominated recipient of your order will receive an email containing a link to the purchased E-Gift Card.
  4. Payment for E-Gift Cards can be made to RNL via paypal, VISA or MasterCard debit or credit card. Each transaction is subject to fraud checks and RNL reserves the right to refuse an order if the payment is subject to additional verification or scrutiny or for any other reason, without providing explanation.
  5. The collection and management of your credit card data and personal information which is collected, processed and managed is solely used to authorise payment and is not held by RNL or Ted Baker. Any personal data collected will be processed in accordance with the Data Protection Act 1998.
  6. Payment is taken at the time of purchase of the Ted Baker E-Gift Card. Cleared payment is required prior to the dispatch of orders. Your credit/debit card statement will read "Runa Network Ltd”.
  7. If you are sending an E-Gift Card to yourself to print at home, the email recipient will receive an email containing a link to the purchased E-Gift Card. Once the recipient has received the email with the link to the E-Gift Card you will receive a pdf attachment. This pdf is your E-Gift Card.
  8. The minimum amount required to activate an E-Gift Card is £10 and the maximum amount you can upload is £250.
  9. You can register your E-Gift Card here to protect any remaining balance against theft, loss or damage. Otherwise, you must treat a E-Gift Card like cash. You can print your E-Gift Card at home, or present it via your mobile device.
  10. If registered, customers can check the remaining balance of a E-Gift Card online here. Otherwise, contact our customer service team.
  11. If you do not have enough funds on your E-Gift Card to cover the total cost of your order (including delivery), you can split payment between your E- Gift Card and another payment method.
  12. If you use an E-Gift Card as split payment for a purchase (part E-Gift Card, part debit/credit card or cash) and you subsequently return the purchase, the E-Gift Card will be refunded first and the remaining balance will be refunded to the other method of payment originally used.
  13. Any refunds/exchanges of goods purchased with an E-Gift Card will be made in accordance with Ted’s Returns Policy, but note that you will not receive a cash refund on a purchase made with a E-Gift Card.
  14. E-Gift Cards expire 24 months from date of purchase. Any remaining balance will be forfeited on expiry.
  15. E-Gift Cards are non-transferable and cannot be refunded or exchanged for cash.
  16. Where an E-Gift Card is lost, the remaining balance can only be replaced where the E-Gift Card has previously been registered. If registered and reported as lost, a replacement E-Gift Card will be issued over email for the remaining balance.
  17. Ted Baker reserves the right to refuse a E-Gift Card which it believes has been tampered with, duplicated, or otherwise affected by fraud.
  18. Ted Baker reserves the right to amend these terms and conditions.
  19. These terms and conditions are governed by the laws of England and are subject to the jurisdiction of the English courts.
  20. E-Gift Cards are issued by Runa Network Limited (“RNL”) trading as Runa registered in England and Wales under company number 09281949.