FAQs
Where can I find the Terms and Conditions for Ted Baker’s E-Gift Cards?
Click here to see the terms and conditions for Ted Baker E-Gift Cards.
Why register my Ted Baker E-Gift card?
There are a few reasons for this. Firstly, it allows you to view your balance online and get a statement of what you've spent and when you've spent it. Even more usefully, it protects your balance if your Ted Baker E- Gift Card is lost or stolen.
Where can I Spend my Ted Baker E-Gift Card?
You can redeem your Ted Baker E-Gift Card at Ted Baker standalone, outlet stores and online (at www.tedbaker.com) in the UK only. Unfortunately, Ted Baker E-Gift Cards may not be used to make purchases:
a) in department stores;
b) in other concessions; or
c) in any stores outside of the UK.
How can I use my ted baker E-Gift card online?
Your Ted Baker E-Gift card can be used as full or part payment for any purchases on www.tedbaker.com. You will be prompted to enter the 16 digit card number and 4 digit pin at the time of checkout.
How can I check the balance of my ted baker E-Gift card?
You can check your balance online here (requires registration) or by calling 0345 450 2484 and selecting option 2 from the menu.
Where can I top-up my TED BAKER E-Gift card?
You can top-up your Ted Baker E-Gift Card in any Ted Baker standalone or outlet store in the UK.
How much value can I add to my Ted Baker E-Gift card?
The maximum value you can add onto your Ted Baker E-Gift Card is £250. At the other end of the scale, the minimum amount you can top-up your Ted Baker E-Gift Card with is £10.
How long do I have to use my Ted Baker gift card?
Ted Baker E-Gift Cards expire 24 months from date of purchase. Following expiry, any remaining balance will be forfeited and you will not be able to reclaim the lost funds even if your Ted Baker E-Gift Card has been registered.
Will I get change when I use my Ted Baker E-Gift Card?
You won't be given any physical change, but the remaining balance on your Ted Baker E-Gift Card can be used against future purchases. So don't worry you won't lose out.
What happens if my Ted Baker E-Gift card is lost?
You can report your E-Gift Card as lost online here or by calling 0345 450 2484. If you have registered your Ted Baker E-Gift Card, we will honour the balance on the lost card and send you an email containing a replacement Ted Baker E-Gift card within 3 hours after you have reported it as lost. If you haven’t registered your Ted Baker E-Gift Card, then unfortunately we will not be able to send a replacement Ted Baker E-Gift Card and any balance will be lost.
Can I exchange my Ted Baker E-Gift card for cash?
Unfortunately not. Ted Baker E-Gift Cards are non-transferable and cannot be exchanged for cash.
If I have any further questions about my Ted Baker E-Gift card who can I contact?
You can contact Ted's rather delightful customer service team by email at ask.ted@tedbaker.com or by phoning 0345 450 2484 and selecting option 1 from the menu. They are very nice.